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Verified
5/5

2020-04-27

Great experience!

"Had all the parts I needed! Great customer service!"

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Verified
5/5

2020-04-24

Great employees to work

"I got there with about 15 minutes before the store closed They spent their time to help me to the helmet that best fit the great bunch of guys that work there"

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Verified
5/5

2020-04-23

Great shop!

"Those guys are knowledgeable and helpful."

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Verified
5/5

2020-04-18

Quick trip

"Aside from waiting for permission to enter the store, limited due to Covid 19 concerns, I quickly located the items I sought and checked out just as quickly. "

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Verified
5/5

2020-04-08

Always Nice & Helpful

"Some places treat girls less than others, but not Cycle Gear. All the employees are helpful every single time. They answer questions, know their products, and I leave with reliable quality products every time, plus the sales are great (modular bluetooth helmet was hundreds less than online and has been great for years). Repeat customer for years. These guys are great!"

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Verified
5/5

2020-04-08

"The current manager (Brandon) is amazing and has always gone above and beyond to make sure I'm taken care of!"

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Verified
1/5

2020-04-08

unsafe helmets

"several damaged helmets on the shelves for sale, chipped down to the bare polycarb"

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Verified
5/5

2020-04-03

Great customer service

"The online order I placed for pickup was for a helmet that tends to run small. They let me know that at pickup and then made sure the helmet fit properly and that I knew a couple tips to make putting it on/taking it off easier."

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Verified
1/5

2020-03-20

Life time battery and wrong tire for bike

"I bought a tire for my 1800 goldwing and found out later they sold me a 1500 tire for the front, so now it shakes. I also bought a Lifetime battery from them and paid extra for it. I took my old battery back to exchange it and they said this will be the last battery I will get from them- so I guess lifetime is not really a lifetime just until they don't want to honor the bill of goods they told me to get the extra money from my hands. Will never deal with cycle gear again, Just lost my business and the biker groups I deal with."

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Verified
5/5

2020-03-06

Awesome

"They were super helpful, very professional, and I appreciated that they knew a lot about all the different gear. They set me up right for my first ride!!!"

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Verified
5/5

2020-02-18

Personal service I was looking for

"I've visited several gear/accessories stores lately and Cycle Gear gave me the hands on service I needed to find the right helmet. I'll definitely be back for any needs in the future"

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Verified
5/5

2020-02-12

Awesome Service!

"I went in looking for street gloves and the person who helped me was awesome! He was brand new but knew so much about the product I was looking at. I would go back just for him. "

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Verified
5/5

2020-01-25

Easy!

"This was an easy and great experience. I had no idea what I needed. The employee was able to quickly navigate and help me and my son with all the items we needed. "


Verified
2/5

2019-12-14

Shady retailers

" I spent almost $400 during they're Black Friday weekend specials in-store, & I came across a pair of racing boots, in which I was debating over, until the salesman insured me that if I could find it cheaper than them, they would match my price, so I took him up on the offer, but after the boot purchase, I immediately found the same brand, size, & model on Amazon for $40.00 cheaper... So they ended up crediting me back the money after they fought me on it, saying, " I can't refund you anything because the seller from the Amazon website has to be an American based company." So I said, "than lets pursue this issue and find out..." So the cashier finally complied & quickly found out that the boot seller was indeed "American based." listed in "more seller options." Thanks for giving me the benefit of the doubt... Oh and then another cashier was also looking online and found out that they're own company's website was showing my exact boots for the regular price of $99.00. On top of that, when I returned to their store a couple weeks later, the sign or the "price marker" had not changed... it still read $140.00 so I asked the salesman, "Hey, uh aren't you supposed to change that sign to the real retail price? And he said, "Oh well I haven't gotten to that just yet...""

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Verified
5/5

2019-12-17

Super helpful

"These guys are great - very helpful and pleasant to work with"

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